Thursday, June 16, 2005
Death by Tech Support -- 2:40 pm CST, Update by The Master
As I already suspected: hardware tech support truly sucks. And if hardware tech support doesn't get your goat, I recommend trying to get any technical support out of Symantec sometime. I've had to call them 4 times in the last 3 years on installation issues with Symantec Antivirus, and I can tell you that once my current install expires, I will be looking at other options. Yes, their TS is that bad.
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