Saturday, September 23, 2000
Bleh-Best Buy does a Good Thing(tm) -- 6:12 pm CST, Update by The Master
Okay, I definitely had a creeping drive failure on my Western Digital WD172AA 16gb drive, which has now been replaced by a WD WD307AA 30gb drive. Eeyore called Best Buy for me while I was panicking over drive cluster failures, and they gave approval over the phone to do a hard drive swap. I gotta say, that's some of the best customer service from a reseller I've seen in a looonnggg time. Kudos to BB, they did right by me, and I really appreciate it.Now, to get caught up from my 2 day downtime . . .
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